Retailers can cultivate their customer loyalty by establishing their accurate localization , providing best services and unique commodities , etc . the location of shops is the most important factor for customers to select desired shops , and furthermore , favorable locations of shops are deemed as irregenerated resources . long - term friendly and mutual benefit cooperative relations with suppliers formed by retailers are a competitive superiority for another round of cooperation . advance information management and sub - contribution systems can lead to a rapid response to customers " demand , reduce shortage possibilities for goods in stock , and keep the minimum inventory , by retailers 零諸售商通過準(zhǔn)確的定位、提供良好的服務(wù)和獨一無二的商品等方式來建立顧客忠誠;商店位置是顧客選擇商店購物時所考慮的最重要的因素,而且,優(yōu)越的商店位置是不可再生資源;零售商與供應(yīng)商建立長期良好的互利合作關(guān)系是其另一長期競爭優(yōu)勢;先進(jìn)的信息管理和分銷系統(tǒng)使零售商能夠?qū)︻櫩偷男枨笞鞒鲅杆俜磻?yīng),減少存貨短缺,保持最低存貨量;低成本經(jīng)營對所有零售商都很重要,它使零售商在獲得較競爭對手更高的邊際利潤的同時,能吸引更多的顧客。
Therefore , the knowledge cannot be regarded as the same as other factors of production , and also the km cannot be the same as other processes , such as quality management . and km is not managing only the knowledge resource so cannot be viewed as the advanced information management 因此不能把作為生產(chǎn)第一要素的知識與其它生產(chǎn)要素,把作為特別過程的知識與組織活動的其它過程等同起來,知識管理不僅僅是對知識本身的管理,也不能把知識管理看成是信息管理的高級階段。
Enterprises " roles should includes operating integrated distribution , innovating management and technology , optimizing and improving the disposition of delivery agents , founding advanced information management system , attaching importance to training intellectual . at last , walks of life should take active part in e - commerce logistics and distribution 2 、積極發(fā)揮企業(yè)的主體作用,具體而言:實行集約化配送,推進(jìn)管理和技術(shù)創(chuàng)新,優(yōu)化和完善物流配送網(wǎng)點布局,建立發(fā)達(dá)的信息管理系統(tǒng),重視人才培養(yǎng)。